System not turning on

Category: Knowledgebase

If your POS system is not turning on, there could be various reasons for the issue. Here are some troubleshooting steps you can follow to identify and resolve the problem: Check Power Connection: E...

Installation Guide: Single Touchscreen POS System with Cash Drawer, Thermal Printer, and Barcode Scanner

Category: Knowledgebase

Step 1: Unboxing and Preparation Unbox all the components: touchscreen POS system, cash drawer, thermal printer, and barcode scanner. Carefully remove any packaging materials and set the components o...

Barcode Scanner not Working

Category: Knowledgebase

Step 1: Check Power and Connection: First things first, ensure that the barcode scanner is powered on and correctly connected. Double-check the cable connections to both the scanner and your POS syste...

Thermal Printer Not Printing

Category: Knowledgebase

Step 1: Check Power and Connection: First, make sure the printer is powered on and connected properly. Confirm that all cables are securely plugged in, including the power cable and any communication ...