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How to Install a Touchscreen POS System

Purpose:To guide users through the safe and correct installation of a touchscreen POS (Point of Sale) terminal. Prerequisites: Power source with surge protection Compatible POS software preloaded ...
How to Install a Thermal Printer (Receipt Printer)

Purpose:Ensure reliable setup of a thermal receipt printer for retail or restaurant POS environments. Prerequisites: Thermal printer unit Power cable & adaptor USB/Serial/Ethernet cable Th...
How to Install a 2D Wired Barcode Scanner

Purpose:To ensure correct installation and use of a wired 2D barcode scanner (handheld or countertop). Prerequisites: 2D scanner device USB or Serial cable (usually USB) POS system powered on ...
How to Install a Cash Drawer

Purpose:To guide proper installation of a cash drawer for automated POS transactions. Prerequisites: Cash drawer unit with RJ11 cable Compatible thermal printer (with DK port) POS terminal and s...
How to Configure POS Software Settings

Purpose:To guide users through the initial setup and configuration of POS software to ensure optimal performance. (Note - Please get in touch with your respective software provider for better help and...
How to Perform Daily Close-Out Procedures

Purpose:To instruct staff on end-of-day processes to ensure accurate financial reporting. (Note: Please get in touch with your respective software provider for the best help and support) Key Steps: ...
How to Update POS Software

Purpose:To ensure the POS system remains up-to-date with the latest features and security patches. (Note: Please get in touch with your respective software provider for the best help and support) Key ...
How to Troubleshoot Common POS Issues

Purpose:To provide solutions for frequently encountered problems to minimise downtime. (Note: Please get in touch with your respective software provider for the best help and support) Key Topics: Re...
How to Train New Employees on the POS System

FOR HARDWARE Book a Training Session with the DelphiCare Team for 1 day hardware boot camp. FOR SOFTWARE Purpose:To streamline the onboarding process for new staff members. (Note: Please get in touch ...
How to Maintain POS Hardware

Purpose:To extend the lifespan of POS equipment through regular maintenance. Key Practices: Cleaning touchscreen displays

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How to Install a Touchscreen POS System

Category: Knowledgebase

Purpose:To guide users through the safe and correct installation of a touchscreen POS (Point of Sale) terminal. Prerequisites: Power source with surge protection Compatible POS software preloaded ...

How to Install a Thermal Printer (Receipt Printer)

Category: Knowledgebase

Purpose:Ensure reliable setup of a thermal receipt printer for retail or restaurant POS environments. Prerequisites: Thermal printer unit Power cable & adaptor USB/Serial/Ethernet cable Th...

How to Update POS Software

Category: Knowledgebase

Purpose:To ensure the POS system remains up-to-date with the latest features and security patches. (Note: Please get in touch with your respective software provider for the best help and support) Key ...

How to Install a 2D Wired Barcode Scanner

Category: Knowledgebase

Purpose:To ensure correct installation and use of a wired 2D barcode scanner (handheld or countertop). Prerequisites: 2D scanner device USB or Serial cable (usually USB) POS system powered on ...

How to Install a Cash Drawer

Category: Knowledgebase

Purpose:To guide proper installation of a cash drawer for automated POS transactions. Prerequisites: Cash drawer unit with RJ11 cable Compatible thermal printer (with DK port) POS terminal and s...

How to Configure POS Software Settings

Category: Knowledgebase

Purpose:To guide users through the initial setup and configuration of POS software to ensure optimal performance. (Note - Please get in touch with your respective software provider for better help and...

How to Maintain POS Hardware

Category: Knowledgebase

Purpose:To extend the lifespan of POS equipment through regular maintenance. Key Practices: Cleaning touchscreen displays Inspecting cables and connections Updating firmware for peripherals Sc...

How to Train New Employees on the POS System

Category: Knowledgebase

FOR HARDWARE Book a Training Session with the DelphiCare Team for 1 day hardware boot camp. FOR SOFTWARE Purpose:To streamline the onboarding process for new staff members. (Note: Please get in touch ...

How to Troubleshoot Common POS Issues

Category: Knowledgebase

Purpose:To provide solutions for frequently encountered problems to minimise downtime. (Note: Please get in touch with your respective software provider for the best help and support) Key Topics: Re...

How to Perform Daily Close-Out Procedures

Category: Knowledgebase

Purpose:To instruct staff on end-of-day processes to ensure accurate financial reporting. (Note: Please get in touch with your respective software provider for the best help and support) Key Steps: ...