How to Install a Cash Drawer

Purpose:
To guide proper installation of a cash drawer for automated POS transactions.

Prerequisites:

  • Cash drawer unit with RJ11 cable

  • Compatible thermal printer (with DK port)

  • POS terminal and software

Step-by-Step Instructions:

  1. Unpack and Position:
    Place the drawer beneath the POS counter or inside a drawer bay. Ensure the drawer can slide open fully.

  2. Connect RJ11 Cable:
    Plug one end into the back of the cash drawer, and the other into the DK port of the thermal printer.

  3. Power On Printer and POS:
    Cash drawers draw trigger commands via printer signals.

  4. Configure in POS Software:

    • Go to printer settings → Enable cash drawer kick

    • Set open commands (usually ESC/POS codes like 27 112 0 25 250)

  5. Test Drawer Trigger:
    Complete a test transaction or click "Open Cash Drawer" in POS software. The drawer should pop open.

  6. Security Check:
    Insert the drawer key and verify manual lock/unlock functionality.